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Customer Support

Mattson is committed to providing our customers with World Class Service and Support through an ongoing partnership with our customers.
  • Mattson continuously strives to provide trained and experienced resources.
    All Field Service Engineers are provided with product specific training and field experience as part of a formalized Field Service Engineer Certification program.
  • Mattson continuously strives to provide on-time demand parts.
    24 X 7 parts support is provided for down equipment.
  • Mattson continuously strives for regularly scheduled, open communication forums.
    Account Managers and Service Managers regularly meet with our customers to review Mattson's performance.

    Mattson will work to achieve the highest possible tool output through the delivery of uncompromising support and communication.

For assistance with Field Service, Parts, or Technical Support, please call your local Mattson office or the Mattson response center at 1-800-315-6607 or 1-845-575-6203.

We can also be reached via email at:

Mattson is globally certified to ISO 9001:2008

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